Making our Care Home Extra Special
24 September 2019
At Cramond Residence we invest in striving for excellence in our care. We develop and encourage staff to be knowledgeable and understanding so they can support residents to be as independent, healthy and happy as possible.
We have been reflecting on our reviews as part of our commitment to take on board feedback. The comments we receive from residents, family and friends are extremely important. We always aim to go the extra mile and our team is proud to have received reviews praising their attention to detail and genuine interest in maintaining the highest standards of care.
It is pleasing to know that many of the guests to the Residence find our home baking just as hard to resist as we do. With our chefs constantly creating new, fresh meal ideas and snacks as part of our nutritious menu planning, our dining areas are an inspiring place to be. A private dining experience is also available for residents and their guests for birthdays and other special occasions.
Our respite care service for people requiring temporary care and support to recover from surgery, a hospital stay or a debilitating illness is very popular at the Residence. We were touched to learn that we have created a welcoming home from home for people and reassure family members that loved ones are well cared for and comfortable.
Whatever the level or type of care and support individuals need at the Residence, we always aim to provide the same dedication, passion and commitment. It is a pleasure to look after the exceptional people we serve and to receive such positive reviews that recognise the hard work of our team and earns Cramond Residence its good reputation.
We are genuinely delighted at the responses we have received on carehome.co.uk – the UK’s leading guide to care homes – a selection of which we have shared below. You can also read all our reviews, or leave your own, using this link.
‘The staff are simply out of this world and are bright and courteous. … my siblings and I are extremely grateful for the wonderful attention our parents receive. Nothing is too much trouble.’
‘A fantastic home from home for those needing respite care. It does not feel like a care home, more like being in one’s own home. Care and nursing second to none.’
‘Cramond Residence oozes luxury and attention to detail … from the moment you walk through the door, the atmosphere is relaxed, warm and friendly.’
‘The food is of a very good standard, the home baking is wonderful and the visitors are always offered tea, coffee, cakes or biscuits. The staff are really excellent with my dad and I couldn’t ask for him to be better cared for.’