Christian, our Client Liaison Manager, and Graeme, our Managing Director, talk about our approach to care.
Partnership and Personal care plans put the individual first
To deliver our service we have a full team of highly qualified and carefully trained nurses and carers. Our approach is based on personal care plans which deliver a bespoke approach that brings together all aspects of care – from diet and medicines, to physiotherapy and activities. These plans, which are regularly updated, are linked in real-time to our unique on-line Mobizio app. This allows family and friends to check on how residents are doing – giving them unique peace of mind and reassurance, wherever they are in the world.
We work closely with a range of visiting health professionals and pride ourselves on our positive collaborative approach. For example, we have a special clinic in the residence where our visiting GP holds weekly private consultations. We also have a unique partnership with Balanced, Edinburgh’s leading team of physiotherapists, who come in to work with residents on an individual basis. A range of other massage, podiatry and complementary therapies are also provided in our private treatment room.